HelpDesk Host 1.0.2

HelpDesk Host 1.0.2

IDrive Incorporated – Freeware – Android iOS
out of 9 votes
Latest Version
1.0.2
Safe to install

Experience immediate on-demand remote support or schedule a session with HelpDesk by RemotePC. Through a single app installation, your technical concerns are addressed securely.

Key Features:
  • Convenient on-demand remote support from your dedicated technician.
  • Engage in text chat with technicians throughout the session to enhance issue comprehension.

Overview

HelpDesk Host is a Freeware software in the category Business developed by IDrive Incorporated.

The latest version of HelpDesk Host is 1.0.2, released on 06/19/2024. It was initially added to our database on 06/19/2024.

HelpDesk Host runs on the following operating systems: Android/iOS.

Users of HelpDesk Host gave it a rating of 2 out of 5 stars.

Pros

  • User-friendly interface that simplifies ticketing and customer management.
  • Strong integration with other IDrive services and third-party applications.
  • Reliable customer support with quick response times.
  • Advanced reporting and analytics features for tracking performance metrics.
  • Customizable ticket workflows to fit various business needs.

Cons

  • Subscription-based pricing can be expensive for small businesses.
  • Limited customization options for the user interface compared to some competitors.
  • Lack of real-time chat support functionality, which may be a drawback for some users.
  • Some users report occasional performance issues during peak hours.
  • The extensive feature set might be overwhelming for new users.

Screenshots (Click to view larger)

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