Latest Version
1.0.2 Safe to install
1.0.2 Safe to install
Experience immediate on-demand remote support or schedule a session with HelpDesk by RemotePC. Through a single app installation, your technical concerns are addressed securely.
Key Features:- Convenient on-demand remote support from your dedicated technician.
- Engage in text chat with technicians throughout the session to enhance issue comprehension.
Overview
HelpDesk Host is a Freeware software in the category Business developed by IDrive Incorporated.
The latest version of HelpDesk Host is 1.0.2, released on 06/19/2024. It was initially added to our database on 06/19/2024.
HelpDesk Host runs on the following operating systems: Android/iOS.
Users of HelpDesk Host gave it a rating of 2 out of 5 stars.
Pros
- User-friendly interface that simplifies ticketing and customer management.
- Strong integration with other IDrive services and third-party applications.
- Reliable customer support with quick response times.
- Advanced reporting and analytics features for tracking performance metrics.
- Customizable ticket workflows to fit various business needs.
Cons
- Subscription-based pricing can be expensive for small businesses.
- Limited customization options for the user interface compared to some competitors.
- Lack of real-time chat support functionality, which may be a drawback for some users.
- Some users report occasional performance issues during peak hours.
- The extensive feature set might be overwhelming for new users.
Screenshots (Click to view larger)
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