HelpDesk Host 1.0.2

IDrive Incorporated – Freeware – iOS
out of 9 votes

Experience immediate on-demand remote support or schedule a session with HelpDesk by RemotePC. Through a single app installation, your technical concerns are addressed securely.

Key Features:

Convenient on-demand remote support from your dedicated technician.
Engage in text chat with technicians throughout the session to enhance issue comprehension.

Overview

HelpDesk Host is a Freeware software in the category Business developed by IDrive Incorporated.

The latest version of HelpDesk Host is 1.0.2, released on 06/19/2024. It was initially added to our database on 06/19/2024.

HelpDesk Host runs on the following operating systems: iOS.

Users of HelpDesk Host gave it a rating of 2 out of 5 stars.

Pros

User-friendly interface that simplifies ticketing and customer management.
Strong integration with other IDrive services and third-party applications.
Reliable customer support with quick response times.
Advanced reporting and analytics features for tracking performance metrics.
Customizable ticket workflows to fit various business needs.

Cons

Subscription-based pricing can be expensive for small businesses.
Limited customization options for the user interface compared to some competitors.
Lack of real-time chat support functionality, which may be a drawback for some users.
Some users report occasional performance issues during peak hours.
The extensive feature set might be overwhelming for new users.

Screenshots (Click to view larger)

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